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Accountability and Legal Liability Under the CER Directive: What Critical Entities Must Prepare For


Accountability and Legal Liability Under the CER Directive: What Critical Entities Must Prepare For (Part 3 of our CER Series)

The Critical Entities Resilience (CER) Directive, adopted by the European Union in 2022, introduces a powerful legal and operational framework to safeguard Europe’s essential services. From energy and water to transport and digital infrastructure, operators deemed “critical” now face a heightened level of accountability — not only in operational terms but also in legal exposure.

As the directive is transposed into national legislation across EU member states, organizations must understand the new liabilities it imposes on executives, board members, and operational leaders. Compliance is no longer a technical checkbox; it is a matter of legal responsibility.

 


 

1. A Shift from Voluntary to Enforceable Resilience Obligations

Prior to the CER Directive, many resilience activities — such as risk assessments or continuity planning — were considered best practices rather than enforceable requirements. The CER changes this by introducing mandatory risk management measures tailored to each critical entity’s threat landscape.

Failure to implement these measures, or to report disruptions and incidents as required, may now lead to administrative penalties, civil liability, or even criminal sanctions, depending on national transposition.

 


 

2. Management Accountability: The Personal Risk for Executives

The directive emphasizes that responsibility for compliance lies at the top level of management:

  • Named Accountability: Executives must formally designate a responsible officer for resilience and security, and ensure regular reporting to national authorities.

  • Personal Consequences: In case of non-compliance, negligence, or failure to act on known risks, individual board members and directors may be held personally liable, particularly if harm to the public, the economy, or national security can be traced to organizational failure.

  • Duty of Care Expansion: The CER effectively expands the traditional “duty of care” to include threats such as cyberattacks, insider sabotage, and even climate-related disruptions — all of which must now be addressed in internal controls.

 


 

3. Legal Exposure from Supply Chains and Outsourcing

The CER Directive requires entities to assess and mitigate risks not just internally, but across their entire value chain, including contractors, third-party suppliers, and service providers.

  • Shared Liability: If a critical disruption stems from a third-party supplier, the critical entity may still be held liablefor failing to ensure proper controls, oversight, and continuity provisions were in place.

  • Due Diligence Obligations: Entities must actively audit and monitor their suppliers’ compliance with CER-related policies — failure to do so may result in joint or vicarious liability.

 


 

4. Reporting Requirements and Legal Consequences of Non-Disclosure

Entities must report any incident that significantly disrupts critical operations within strict timelines. These obligations resemble those under GDPR, and failure to report can lead to:

  • Fines and Administrative Sanctions

  • Civil Liability if customers or citizens suffer harm

  • Reputational Damage, which can affect licensing, investor confidence, and public trust

 


 

5. Strengthening Legal Readiness: What Organizations Must Do

To avoid legal pitfalls and demonstrate compliance:

  • Update Governance Frameworks: Assign formal CER roles and reporting lines.

  • Conduct Legal Risk Assessments: Map out exposure under national and EU law.

  • Establish Compliance Audits: Ensure technical and procedural CER measures are documented and verifiable.

  • Review Contracts and SLAs: Incorporate CER obligations into supplier agreements and ensure clear liability clauses are included.

  • Train Executives and Supervisory Boards: Legal awareness is now a top-level priority.

 


 

Conclusion

The CER Directive is a wake-up call for Europe’s critical sectors: resilience is now a legal obligation, not a recommendation. Organizations must act swiftly to close governance gaps, upgrade their legal preparedness, and embed accountability into their core strategy. In the age of hybrid threats and systemic interdependencies, resilience isn’t just operational — it’s a matter of legal survival.

 

🇳🇱 Privacyverklaring – Key2XS

Laatst bijgewerkt: 4 april 2025

Bij Key2XS hechten wij veel waarde aan jouw privacy en de bescherming van persoonsgegevens. In deze privacyverklaring leggen wij uit welke gegevens wij verzamelen, waarom wij dat doen en hoe wij deze gegevens beveiligen.

1. Wie zijn wij?

Key2XS B.V.
Kraanspoor 50, 1033 SE Amsterdam
KvK-nummer: 96651504
E-mail: info@key2xs.com
Website: www.key2xs.com

2. Welke gegevens verzamelen wij?

  • Voor- en achternaam
  • E-mailadres
  • Telefoonnummer
  • Functie en bedrijfsnaam
  • IP-adres
  • Inloggegevens
  • Gebruiksgegevens van onze software

3. Waarvoor gebruiken wij deze gegevens?

  • Het leveren van onze diensten
  • Accountbeheer en toegangscontrole
  • Klantcommunicatie
  • Wettelijke verplichtingen
  • Verbetering en beveiliging van onze diensten

4. Rechtsgrond voor verwerking

  • Uitvoering van een overeenkomst
  • Wettelijke verplichting
  • Gerechtvaardigd belang
  • Toestemming

5. Gegevensopslag en hosting

Alle gegevens worden opgeslagen binnen de Europese Unie. Wij maken gebruik van ISO-gecertificeerde hostingpartners die voldoen aan de AVG.

6. Delen van gegevens met derden

Wij delen jouw gegevens niet met derden, tenzij dit wettelijk verplicht is of noodzakelijk voor onze dienstverlening. Met derden sluiten wij verwerkersovereenkomsten af.

7. Beveiliging van gegevens

Wij nemen maatregelen zoals:

  • Encryptie
  • Tweefactorauthenticatie
  • Toegangsbeheer
  • Regelmatige audits

8. Bewaartermijnen

Gegevens worden niet langer bewaard dan nodig of wettelijk verplicht.

9. Jouw rechten

  • Inzage, correctie, verwijdering
  • Beperking of bezwaar
  • Gegevensoverdraagbaarheid

Neem contact op via info@key2xs.com.

10. Klachten

Je kunt een klacht indienen bij ons of bij de Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).

11. Wijzigingen

Wij behouden ons het recht voor deze verklaring te wijzigen. Check regelmatig onze website voor updates.

🇬🇧 Privacy Policy – Key2XS

Last updated: April 4, 2025

At Key2XS, we highly value your privacy and the protection of personal data. This privacy policy explains what data we collect, why we collect it, and how we secure it.

1. Who we are

Key2XS B.V.
Kraanspoor 50, 1033 SE Amsterdam
Chamber of Commerce (KvK) number: 96651504
Email: info@key2xs.com
Website: www.key2xs.com

2. What personal data do we collect?

  • Full name
  • Email address
  • Phone number
  • Job title and company
  • IP address
  • Login credentials
  • Usage data from our software

3. Why do we process your data?

  • To provide our services
  • Account and access management
  • Customer communication
  • Legal compliance
  • Service improvement and security

4. Legal grounds for processing

  • Performance of a contract
  • Legal obligation
  • Legitimate interest
  • Consent

5. Data storage and hosting

All data is hosted and stored within the European Union. We use ISO-certified hosting providers that comply with the GDPR.

6. Sharing data with third parties

We do not share your data with third parties, unless legally required or necessary for our services. Data processors are bound by processing agreements.

7. Data security

We implement measures such as:

  • Encryption
  • Two-factor authentication
  • Access control
  • Regular security audits

8. Data retention

We retain data only as long as necessary or legally required.

9. Your rights

  • Access, correction, deletion
  • Restriction or objection
  • Data portability

Contact us at info@key2xs.com to exercise your rights.

10. Complaints

You may file a complaint with us or with the Dutch Data Protection Authority: www.autoriteitpersoonsgegevens.nl.

11. Changes

We reserve the right to update this privacy policy. Please check our website regularly for updates.